The Shadow and Exchange: Productivity Made Easy

Many of you are aware that the T-mobile Shadow is equipped with access to POP, IMAP, and other personal email accounts. Some of you may not know that the Shadow has the capability to deliver Exchange push email to your device and is a great asset to keep you connected at work. Windows Mobile 6 has many features included in the email service including syncing your Inbox, Sent items, Calendar, Tasks, Reminders and the ability to view a variety of attached files. It really makes the Shadow a solid communication tool.

Key Features:

• Easy to setup and use
• Various email syncing options
• Create and accept Meeting requests and Calendar events
• Create and view Outlook reminders and dismiss/snooze them
• Search your company’s contact database from your phone

General Use:

Setting up your Exchange email is particularly easy on the Shadow with the built-in email setup in the Start Menu. From the Homescreen, select Start > Setup-email > Outlook.

Enter Server Address which is usually mail.(company name).com. Check the box for SSL connection > Next.

You will be asked to enter the username and password used to access your work computer and Domain name. Tip: Domain name and server address are provided by your company so call your Network Administrator to receive this information. Check Save password > Next. On the next screen, Select All > Finish.

You’re done with the initial setup. Interesting fact: Windows Mobile allows you to access your corporate mail without permission from your company. This is not the case with many other smartphones namely the Blackberry.

At this point only your inbox will sync with Exchange. To sync your sent items, Return to the Homescreen > Start. Open your existing outlook mail account and Select Menu > Folders >Menu again > Manage folders. Go to Sent Items folder and use the right soft key to sync.

You now have your sent items! Interesting Fact #2: The T-mobile technical support tech I spoke with didn’t even know this was possible and I really value the ability to view sent items. By playing around with the settings, you can uncover many things on your own so experiment a little.

Now from the homescreen, go to Start > ActiveSync > Menu > Schedule.
By selecting “as items arrive”, your email will sync the instant it hits the Exchange server.

This is very useful especially if you are out of the office and want to stay connected as if you are at your desk.
Tip: the battery will drain more rapidly so I personally set mine to sync every 30 minutes during work hours. No point in getting email twice at your desk.

To setup Auto Signature, go to Homescreen and select Start > Messaging > Outlook E-mail > Menu >Tools > Options > Signatures. Check the next boxes to include it on all replies and forwarded emails.

 

Meeting requests and reminders will also sync with your device giving you the ability to:

• Accept/Create meetings
• View/add/dismiss/snooze reminders.

Add a meeting to Outlook by selecting Start > Calendar > Menu > New Appointment. This calendar event will be added to your PC at work upon synchronization.

Reminders

• Make sure to call your Network Administrator to get your Server Address and Domain name.
• Exchange email requires T-mobile’s $19.99 Total Internet Plan.
• Searching Outlook is seamless using Windows Mobile. All you need to do is start typing the search request within Outlook and it will search To and Subject and classify them for your review. This is a great tool to find an email quickly. To searching company contacts, Select To > Company Directory. A search field will open allowing you to enter the last name of the corporate contact you seek and run the search. It will find them in the Exchange contact list.
• You can CC and BCC additional people when creating a new email by scrolling up in the email. These are hidden so you need to scroll up to see them.

With your newly created Exchange email account, you will be able be more productive on the move. As you can see, it is quick to setup and use. So work less, spend more time with your family and friends and stay connected.

Related posts:

1. 5 Quick Shadow Productivity Tips
2. BoxWave’s ElectraSpan Extended Battery for the Shadow
3. A Beginner’s Guide to the G1
4. Who Else Wants Better Gmail on the Shadow?
5. Handle SMS from the Today Screen

Tags: email, exchange, push, shadow

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