Hard resetting your device is like formatting the hard drive of your computer and then reinstalling the operating system. It causes all of the data to be wiped out, which may be a good thing if you want a fresh start, or if your phone is inoperable for some reason.
Of course you can hard reset your phone by going to Start > Accessories > Clear Storage, but what if you’re not even even to get that far? Well you can hard reset using the hardware buttons, and a thanks to jasonweaver for posting this in the Support forum. Here are the steps:
Note: The device must be turned on.
1. If the device is on, remove the battery to turn it off, and re-insert the battery.
2. Press and hold the Left soft key and Right soft key together.
3. Press and hold the Power button for two seconds.
4. When you see a message that starts with ‘This operation will delete…’. release the soft keys.
5. A start-up screen appears, and then the screen shows a black message shown below.
6. Press the Send key, the device prompts you to restart it.
Related posts:
June 30th, 2008 at 9:19 am
will i need to back up my installed programs like ibis dx browser, custom theme, etc… to a micro sd card or computer? because i dont want to have to re-download everything again
June 30th, 2008 at 11:43 am
yes… 2 things of importance… 1 - tap the power button , while holding the soft keys..works 2!! 2 - Go to>Forums>Search> ” PIM BACKUP “…saves messages, contacts, applications(some may need to be reinstalled), etc. BEFORE RESET
July 2nd, 2008 at 9:25 am
will this delete my faves ?
July 7th, 2008 at 12:40 am
[...] with all of the CAB files that you’ve ran on your Shadow. That way, if you ever need to hard reset, you can get going again with all of the CABs you’ve installed. addthis_url = [...]
July 16th, 2008 at 9:35 pm
i got a shadow phone but i cant remeber the unlock code.wat can i do?????? any comments….
July 16th, 2008 at 9:40 pm
can u please email me at joelmachida@hotmail.com …..
July 29th, 2008 at 2:03 am
joey,
if you are talking about your PIN unlock code well that doesn’t have much to do with the Shadow and for the most part you are out of luck. HOWEVER!
If you are talking about the security code you set in Start > Settings > Security then performing a Hard Reset will clear that AND everything else from your Shadow.
Also a tip on relevant comments, the best place to ask nonrelated questions is in the forums but a quicker answer can always be found by using the search function.
Hope this helps
August 1st, 2008 at 1:34 pm
thanks jasonweaver. your a life saver! i thought my shadow was fried!